Timaru store wins major Mitre 10 award

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Timaru Mitre 10 MEGA has won the Mitre 10 MEGA Store of the Year award at Mitre 10 New Zealand’s annual awards dinner held last month.

The Timaru store was chosen by the judges for its excellent service to Timaru and the region, outperforming other Mitre 10 and Mitre 10 MEGA stores throughout New Zealand.
“The team at Timaru deserve to feel really proud of what they’ve achieved,” Mitre 10 chief executive John Hartmann says.
“They’ve done a fantastic job of building up trust and confidence with customers, suppliers and the community, and going the extra mile to maintain it over time.”

Mr Hartmann says the awards are judged on customer and supplier feedback, store presentation and look, staff performance, community relationships and financial performance.
“These awards are an acknowledgement of the work that our 5000 staff put in every year, and a key measure of our ongoing focus on getting things right in our stores for our customers,” Mr Hartmann says.

Store manager David Ferguson says the award is a credit to the hard work put in by all members of the Timaru team.
“We put a huge amount of time and effort into making sure we meet — and exceed — the high expectations that all people have when they walk into our store,” he says. “So it’s really pleasing to get this result.”

Mitre 10 New Zealand’s national network of Mitre 10 and Mitre 10 MEGA stores has this year seen the co-operative group closing in on the $1 billion turnover milestone.
More than 550 Mitre 10 owners, managers, suppliers and staff attended the awards dinner held in Melbourne.

• Mitre 10 MEGA Store of the Year: Mitre 10 MEGA Timaru

• Mitre 10 Store of the Year: Remarkables Park Mitre 10

• Mitre 10 MEGA Trade Store of the Year: Mitre 10 MEGA Hamilton

• Mitre 10 Trade Store of the Year: Pain & Kershaw Mitre 10

• Mitre 10 Garden Centre of the Year: Mitre 10 MEGA Kapiti

• Young Retailer of the Year: Stephen Alldridge — Mitre 10 MEGA New Plymouth