Disconnected payment claim processes slowing down construction projects — Payapps can help fix it

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In New Zealand’s construction sector, many project teams are still handling payment claims the hard way — through spreadsheets, email threads, and disconnected systems.

These outdated workflows are slowing down approvals, causing errors, and creating friction between commercial and finance teams. But there’s a smarter way to manage construction payment claims — and it starts with integration.

Payapps is a construction payment claim solution that integrates with leading construction ERPs like Jobpac, Cheops, and Access COINS. By digitising how payment claims are submitted, reviewed, and approved, Payapps simplifies collaboration and supports compliance with the Construction Contracts Act (CCA).

Why manual payment claim processes persist

Recent insights from two Payapps research reports show that 41% of finance teams and 26% of quantity surveyors and contract administrators still rely on spreadsheets and manual admin to manage progress payments and claims¹ ². This approach creates risk — missed deadlines, incorrect data, and slow response times on live construction projects.

What integrated construction ERP workflows can deliver

Not everyone in the industry realises that Payapps integrates directly into construction ERP systems. Once connected, Payapps becomes a central platform for managing construction payment claims, providing one source of truth across commercial and finance teams.

Research shows:

• 48% of finance professionals want better integration across construction ERP, accounting, and project systems.¹

• Integrated Payapps users report 54% fewer subcontractor disputes.²

• CCA compliance and audit readiness significantly improve when systems are connected.

Why it matters for Kiwi construction teams

Manual workarounds might feel like business as usual, but they create bottlenecks and compliance risk. Email approvals and spreadsheet tracking may get the job done — but they hold teams back from achieving smoother, faster project delivery.

In fact, one in four commercial team members spend more than 10 hours a week on admin-heavy payment claim tasks², and 37% of finance professionals say they’re dissatisfied with current claim processes.¹

A better way to manage payment claims in construction

With Payapps and construction ERP integration, New Zealand construction businesses can:

• Eliminate double data entry across systems.

• Track payment claim status and due dates in real time.

• Improve communication between finance and commercial teams.

• Streamline progress payment workflows.

• Ensure compliance with CCA through digital audit trails.

• Free up time for pricing, forecasting, and managing construction project performance.

And the outcomes speak for themselves:

• 84% of users are satisfied or very satisfied with Payapps.²

• Only 14.69% of Payapps users spend more than 10 hours a week on admin, compared to 36.36% of those not using specialised tools.²

• 81% say Payapps makes it easier to meet their Construction Contracts Act (CCA) payment obligations.²

Learn how Payapps can modernise payment claim processes on your next construction project and unlock the benefits of ERP integration.

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¹ Building Efficient Finance Teams with Construction Technology – 2024
² Building the Future Report – Quantity Surveyor & Contract Administrator Survey (ANZ Edition) – 2024

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