Free online technical support adds value

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The ACO team. The askACO web site is a corporate initiative designed around advice and industry education. Services are offered free of charge and obligation, and are designed to complement (not substitute) professional engineering advice.

ACO’s free technical support will help guide users with any challenges that they encounter, from researching, selecting and purchasing the company’s products to the installation and maintenance phase.

Product users can request a training session for their team, or they can get in touch for technical advice for any project planning.

ACO also offers a variety of digital solutions to assist with surface water management challenges.

The askACO web site offers a detailed overview of the company’s product ranges, downloadable catalogues, specification sheets, product drawings and BIM data.

There is a selection of online tools and forms to help users choose the right system for their specific project.

This includes the following applications. 

• HYDROlite: Gives accurate channel recommendations with ACO’s proprietary software, a hydraulic design program modelled on differential calculus for non-uniform flow in open channels. The program was refined with empirical data, following a series of experiments modelling lateral intake into trenches.

• Grate Hydraulics: Checks project parameters for grate intake calculations to provide grate catchment data.

• Run Layout Design: Plan and profile layouts complete with bill of materials.

• Trench Hydraulics: Flow calculations to ensure correct sizing of trenches.

• Custom Trench Drainage: When standard products are not appropriate, you can customise a number of features to ensure the unit meets required performance criteria, site or customer requirements.

• StormBrixx Configurator: Configure your own geocellular stormwater tank to facilitate stormwater retention, detention or infiltration based on the hydraulic, structural and maintenance requirements of the project.

Based on extensive research, ACO has put together a complete PDF guide to assist with trench drain selection. The ACO White Paper can be downloaded from the askACO web site.

http://www.askaco.nz/askaco-online

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