Be up front and straight with your clients

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I don’t know about your little piece of paradise, but all over mine — on street corners, grass verges, just about anywhere — we...

The ‘saviours of our industry’ — what will work for them?

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By Terry Sage, Trades Coaching New Zealand   They say don’t start a discussion with an apology — it’s neither polite nor good business etiquette. Sorry, I...

Marketing — the how, what, where and who

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Marketing — it’s a word that comes up in conversation when a new client comes on board, normally within the first two sentences. Why?...

Customer service at 8.45am — it’ll go a long way!

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I recently arrived back from the UK on a Monday morning at 4.30am. Having walked around Devon and London in a mini heatwave of...

Retirement options and what to think about

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Terry Sage of Trades Coaching New Zealand outlines some of the options to consider when thinking about your retirement years. We...

Awards — make the most of them!

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  Let’s talk awards this month as this is a topical subject. We have just had the House of the Year awards which I had...

Ease the stress of time management with KISS!

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Well, did you do it? Did you say no to anybody? I hope not. What I hope you said was “yes we can do...

Could you work with a business coach?

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By Terry Sage, Trades Coaching New Zealand   There’s a regular question I get asked after somebody enquires about what I do for a living. So I...

Plan to avoid festive heartache

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Terry Sage of Trades Coaching New Zealand says all it takes is a little planning to overcome the traditional festive cashflow problems. There have been...

Moderation and timing needed to save the planet

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Terry Sage of Trades Coaching New Zealand, despite risking being placed on a Greenpeace hitlist, points out the downsides to a couple of favoured...